I while back (I think it was in 92 or so) I bought a 89 Mazda 323 from a Mazda dealership in PG County. It was horrible from the get go! 1st the bearings went out on the wheel the second week I had it. They eventually covered that repair but anything after the 1st month I was S out of luck. Then I started to have continual oil leak problems. Repairs to that ended up costing me about $400 to fix! I sent a letter to the dealership that I had bought a Mazda based on its high reputation of being a reliable car. I sent the letter return receipt requested. It never got picked up. I called, and nobody answered my phone calls. I wrote a complaint to the district, they did nothing for me. I wrote to the Regional Director, and they agreed with the district which was essentially doing nothing.
Then the dealership changed owners. I got a call from a Customer rep (I must have still been in their database) asking me about how happy I was with my purchase? Yeah, well he got an earful from me emphatically stating how displeased I was with MAZDA's service and customer relations. I asked as being under new ownership, is there anything he could do? He said he would get back to me. Well Surprise surprise, he never did. Even after I tried to call him back.
Because of the way I was treated, I've vowed never to buy a MAZDA again. I DON'T CARE HOW GOOD A CAR IT IS! If I can help it, NEVER AGAIN!!!