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Author Topic: Where to find...  (Read 3601 times)

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Offline _sturt_

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Re: Where to find...
« Reply #25: May 11, 2017, 01:40:35 PM »
Quote from: mitlen on May 11, 2017, 01:31:04 PM
Not my intent about anything you offered.    I'm old and I'd forget half that stuff so I keep it simple (KISS principle).     :old:

The "you" thing is another of those old customer service mantras.     The use of "you" can sound/look accusatory  ...  even unintentionally.    It's like verbally pointing/wagging your finger at somebody.

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