I'm upgrading my Dish Network HD DVR to one that has 500 hr. of HD recording instead of the current 200 hrs of HD, a better picture, and is all at no charge. The real kicker was I contacted Dish today via their online chat, and the tech appt. is for tomorrow 12-5! For one who is used to NY cable companies taking weeks to schedule, this is my day!!
edit- The tech showed up on the next day, Sunday (Sunday!!) at the scheduled time, installed the new DVR, made sure I was up-to-date on the changes, and inspected my outside wiring, which resulted in him changing a number of splitters that were rusted. All this for the grand charge of zero! (I did tip him, though.) I am really impressed.