Its still not letting me install. Tells me the drive is "locked." But in the meantime, I've found all my data using the command prompt and I'm using the low-tech but effective method of a USB drive to copy all the documents, tax records, and such to my wife's laptop. Yes, I have almost everything backed up to the NAS, but I'd just as soon copy it all before I do anything that might result in wiping the drive. It feels more secure that way. Anyone know if there's a way to use the command prompt to copy files to a DVD? It'd be faster than the flash drive.