Why are you giving up your season plan?

[GburgNatsFan]

I had a message today, it's about my expiring car warranty.  Somebody cares about me!

But not the Nats.

[nats2playoffs]

I had a message today, it's about my expiring car warranty.  Somebody cares about me!

I got an email from someone overseas offering a share in a large sum of money, on the condition that I help them to transfer money out of their country.
 

[carlosdelvaca]

Front line people (and satisfied customers) are the people who get you the return customers.     I am amazed that no one regularly calls (texts) season ticket plan holders and just asks, "How's it going?"     Toss in a call every once in awhile from one of the Lerners to long time plan holders   

I'm a little late on this one, but: I do get a call from my season ticket rep every six weeks or so. I don't always call him back, because I know he won't be able to do much about my typical complaints. But there does seem to be some effort to reach out, at least this year--can't say it's always been the case.

[PowerBoater69]

I got a call! Not about the problem with my account, but about renewing before the deadline, they want me back!

I had missed the call yesterday and called back a few minutes later and left a message. So far no return call with my account still not working right and subject to expire in one business day.

[tomterp]

I got an email from someone overseas offering a share in a large sum of money, on the condition that I help them to transfer money out of their country.
 

I got some bad news, Microsoft called telling me not to use my computer to access any of my bank accounts because my machine had been hacked.  Fortunately, I could hit "9" and be transferred to a tech who would help me. Thank God!  I wouldn't share my passwords and bank account info with just anyone.