Especially when they go ahead and charge us for the STH plan?
It's going to be funny when all of these suckers that bought strips are also laying out thousands on their credit cards to the Nats because of accounting and billing errors. At what point do you finally face the reality that the Nats have no management and don't give a freak about the fans?
The refund process should have been initiated the day after the Nats choked.
And miss out on all that interest? Surely you jest. What other explanation is there for why it's taken so long? If the Nats were using an ERP like SAP and established proper business rules this could have been taken care of weeks ago. Instead here we are.