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I called a few hours after renewing and they added the extra strip for me. It showed up about 5 hours later but they did say it could take 24-48 hours. (under promise/over deliver)However, I assume you would have to call for a few reasons.1. They need to know where you want to sit. As close to your current seats as possible or somewhere else in the park.(assume you can only move to a less expensive location)2. The seats are taken out of inventory once they put them on your account. They would not want to do this unless they were sure you wanted them. 3. Technical limitations :-)
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