I think the article came out in 2008 soon after the new park opened.
yeah around then. also how they failed to provide enough condiment dispensers, napkin distributors, tvs, etc. especially concerning, seeing how the lerner family didn't spend all that dough to build the ballpark. (but remember, the lerners aren't cheap!)
for the record, that stuff really doesn't concern me. hell, watching baseball @ RFK - had all the amenities for me. my main focus is the product they put on the field.