Any of you ever read Kitchen Confidential by Anthony Bourdain? I'm about 3/4ths of the way through, it's one of the best books I've ever read. It's a look into the sub-culture of professional kitchens, some of it is disturbing (don't eat fish on monday, don't order mussels, and don't ask for meat well-done), but mostly it's hysterical.
Yep, pretty revealing and plenty of good advice. People that order meat well done, obviously have no taste anyway, so give them the crappiest piece of meat left and they won't be able to tell the difference as long as it's burnt.