to HP. Just got back my laptop which I sent for repair just two weeks ago because the monitor was crapping out (probably due to me dropping it so many times
). Not only did they fix the monitor they also fixed/replaced my trackpad which was kind of messed up. Warranty covered it all.
I also got the RAM I ordered for my old Gateway laptop tonight. Took 10 minutes to swap the chips out and voila, I doubled my RAM from 1 GB to 2 GB.