No, I lump the organizational dysfunction all into one interconnected issue. Individually, I blame Manny for the moves that Manny makes and blame the FO for allowing him to make them or telling him to make them. I blame Kasten for the horrible customer service and failure to run the operation properly, and I blame the Lerners for hamstringing the organization from top to bottom.
I especially liked the part where you blamed everyone for something specific EXCEPT the Lerners, because you don't have any idea what they actually are or are not directly responsible for other than signing off on things or not (which you also don't know details of).
I don't believe Kasten is as bad as some here say/think, but I have a little more respect/understanding of blaming him, because I honestly believe he is the one who is running the show. Blaming the Lerners for everything is like cursing the Queen of England.